5999 bdt Privacy Policy

This privacy policy ("Policy") has been prepared on behalf of the 5999 bdt platform ("Platform", "we", "us"). It explains what personal information we collect about you when you use 5999 bdt's services through our website, mobile application, or any other digital channel, why we collect it, and how securely it is kept.

This policy applies to all registered users, visitors who browse our site before opening an account, and anyone who contacts us through any channel. For various aspects of our services — particularly rules relating to casino games and betting — you should also read our Terms and Conditions page.

5999 bdt operates in accordance with data protection regulations applicable in Bangladesh and internationally recognised data privacy standards. By using the platform, you are giving your consent to the terms of this policy.

We collect your information in several ways. The types of data collected are listed below by category:

2.1 Registration Information

We collect the information you provide when creating an account:

• Full name and date of birth
• Email address
• Mobile number
• Username and password (stored in encrypted form)
• Documents required for identity verification (National ID card or passport details)

2.2 Transaction Information

Details of financial transactions are recorded at the time of deposits and withdrawals. This includes the type of payment method used (such as bKash, Nagad, Rocket, or Upay), the transaction amount, date, and time. We never store full card details or account passwords.

2.3 Gaming Activity Information

Which games you played, how much time you spent, the amount wagered, and your win/loss history — this information is recorded automatically in our system.

2.4 Device and Technical Information

Your device's IP address, browser type, operating system, screen resolution, and site usage patterns (which pages you visited and for how long) are collected automatically.

5999 bdt uses your information only for legitimate and specific purposes. The reasons for using this data are clearly set out below:

• Account Management: To create, verify, and securely manage your account.
• Identity Verification: To complete the KYC process for fraud prevention and age confirmation (21+).
• Transaction Processing: To correctly complete deposits, withdrawals, and bonus distributions.
• Customer Support: To respond to your issues and queries and to provide assistance via live chat or email.
• Security Monitoring: To detect unusual activity and ensure account security.
• Responsible Gaming: To monitor playing patterns, identify risky behaviour, and provide support where needed.
• Platform Improvement: To analyse data in order to make the user experience easier and more effective.
• Legal Obligations: To store and disclose information as required to comply with applicable laws and regulations.

We do not sell your information to any marketing third party or use it for commercial purposes without your permission.

5999 bdt applies industry-standard technical measures to protect your information. Our data security operates across four layers: encryption, firewalls, secure server infrastructure, and restricted staff access.

4.1 Encryption

Our entire website and mobile app are secured through SSL (Secure Socket Layer) encryption. Every piece of data transmitted between your browser and our servers is encrypted and cannot be read by any third party.

4.2 Password Protection

Your password is never stored directly. It is transformed using a strong hashing algorithm before being stored, so that our staff cannot view it either.

4.3 Retention Period

All data is stored while your account remains active. Even after account closure, transaction and identity verification records may be kept for a defined period due to legal obligations, after which they are securely deleted.

4.4 Staff Access Control

Only authorised staff at 5999 bdt can access your information, and even then only to a limited extent for specific work purposes. All data access is logged and regularly audited.

5999 bdt is not in the business of selling or renting your personal information. However, limited data may be shared with trusted partners in certain specific circumstances:

• Payment Service Providers: Necessary information is shared with mobile financial services such as bKash, Nagad, Rocket, and Upay to verify transactions. These organisations operate under their own privacy policies.
• Technology Partners: Game studios and software providers may receive limited technical data for the purpose of operating the platform — but never your full personal details.
• Law Enforcement Agencies: Providing specific information is legally required when directed by a competent court or authority in Bangladesh.
• Fraud Prevention: In cases of serious fraud or illegal activity, information may be provided to the relevant authorities.

Outside of the above, information is never sent to third parties without your consent under any circumstances. To learn more about our organisation, visit our About Us page.

The 5999 bdt website and app use cookies and similar technologies to improve your experience.

6.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions and ensure security. Disabling these will prevent the site from functioning properly.
• Functional Cookies: Used to remember your language preferences, device settings, and customisations.
• Analytics Cookies: Used to understand which parts of the site are used most and to identify technical issues.

6.2 Cookie Controls

You can disable or delete cookies at any time through your browser settings. However, please note that disabling essential cookies may cause difficulties with logging in and managing your account.

6.3 Third-Party Trackers

We do not use tracking codes from external advertising networks. However, some embedded services may have their own data collection policies, for which they are directly responsible.

5999 bdt believes you have clear rights over your own information. You may exercise the rights described below at any time:

• Right to Access: You have the right to know what information we hold about you. On request, we will provide a full list.
• Right to Rectification: If any information is incorrect or out of date, you may ask for it to be corrected.
• Right to Erasure: Where there is no legal obligation to retain it, your information will be deleted following a request to close your account.
• Right to Restrict Processing: In certain circumstances, you may request that processing of your information be temporarily paused.
• Right to Data Portability: You may request that your information be exported in a common format.
• Right to Object: If you believe your information is being used improperly, you may raise an objection and request an explanation.

To exercise any of these rights, contact our customer support team via 24/7 live chat or email. We typically respond within 30 business days.

If you wish to permanently close your account at 5999 bdt, you may submit a request to customer support. After account closure, the following process is followed:

• Active login sessions will be terminated immediately.
• Personal identity and contact information will be deleted after the designated period.
• Transaction records may be retained for the required period due to legal and financial obligations.
• A summary of gaming activity may be kept in a secure archive for internal audit purposes.

For details about the option to voluntarily pause or permanently close your account as part of responsible gaming, visit our Responsible Gaming page.

5999 bdt strictly does not provide services to anyone under the age of 21. An age verification process is mandatory at registration. If an account belonging to a minor comes to our attention, the account is immediately suspended and the associated information is securely deleted.

We do not knowingly collect information from any person under the age of 21. If you believe a minor is using our platform, please notify our customer support.

As our services and technology evolve over time, this privacy policy may also be updated. When changes are made:

• The "Last Updated" date at the top of the page will change.
• For significant changes, registered users will be notified by email or via a platform notification.
• Continued use of the platform after a change is considered acceptance of the new policy.

To obtain a copy of a previous version of the policy, you may contact customer support. We keep a transparent record of all changes.