Play responsibly,
stay within your limits
5999 bdt believes that gaming is only truly enjoyable when it stays in control. We are always here to support you.
Our commitment
At 5999 bdt, we believe online gaming is a form of entertainment — not a reliable source of income. Whether it is casino games or sports betting, every game carries an equal chance of loss. Our goal is for you to make informed decisions and stop whenever you choose.
Our Terms and Conditions clearly state that you must be at least 21 years old to use our platform. Minors are strictly prohibited from opening an account or taking part in any game. If any member of your household is a minor, make sure they cannot access your account.
Gaming addiction is a real issue and there is no shame in talking about it. If you feel that your own gaming habits or those of someone you know are getting out of control, contact us via 5999 bdt's 24-hour live chat or email support — we assist in Bengali. All information is kept completely secure in accordance with our Privacy Policy.
Remember: deposited funds can be lost. Only play with money whose loss will not affect your daily life.
Tools to keep yourself protected
5999 bdt lets you set your own gaming limits. Contact our support team to activate any of the tools below.
Set a deposit limit
Set a maximum daily, weekly, or monthly deposit amount. Once that limit is reached, no further deposits can be made.
Set a loss limit
If your losses exceed a set amount, your account will be suspended automatically to prevent further losses.
Session time limit
Set how long you can play in a single session. Once that time is up, your session will end automatically.
Cool-off period
Want to take a short break? Request a temporary suspension of your account for a set number of days.
Self-Exclusion
If you feel you need a longer break, apply for a permanent self-exclusion ranging from 6 months to 5 years.
Reality check reminder
During your session, you will receive periodic notifications reminding you how long you have been playing and how much you have lost.
Contact us via 24/7 live chat or email to activate any of these tools.
Warning signs of a problem
If any of the following signs appear in yourself or someone you know, it is time to seek help.
Chasing losses with more bets
Repeatedly placing larger bets to recover losses is a dangerous cycle.
Gambling with essential money
Spending money meant for rent, food, or a child's education on gaming.
Hiding it from family and friends
Lying to or hiding from family about how much you play or how long you spend gaming.
Disruption to sleep and daily life
Losing sleep, losing focus at work, or withdrawing from social life because of gaming.
Restlessness when unable to play
Feeling anxious, irritable, or uneasy when you stop gaming.
Borrowing money to gamble
Taking loans from friends or acquaintances to spend on betting or casino games.
Where to get help
Acknowledging a problem takes courage. The following support options are always available to you.
5999 bdt support team
Reach us via 24/7 live chat or email support. Assistance is available in both Bengali and English. Let us know directly if you want to set a limit or apply for self-exclusion.
Family and close ones
Talk openly with your family. Support from the people closest to you plays the biggest role in recovery. Do not hesitate to let them know.
Professional counselling
Speak with a mental health specialist or counsellor. Professional guidance for addiction-related issues leads to lasting solutions.
Tips for mindful play
Keep the following in mind before and while playing at 5999 bdt.
- Set a budget before you play and stop once you reach it.
- Set a time limit — avoid playing for long stretches without a break.
- Avoid playing when you are stressed or feeling low.
- Do not keep playing in the hope of winning back money you have lost.
- Do not play while under the influence of alcohol or anything else.
- Never think of gaming as an alternative source of income.
- Take regular breaks and make time for other hobbies and your family.
- Read our FAQ — answers to common questions can be found there.
5999 bdt's promise
5999 bdt never encourages you to bet more than you should. We believe in transparency — every rule on our site is clearly written on the Terms and Conditions page.
Our support team can communicate in Bengali and is ready to discuss responsible gaming matters confidentially. Your personal information is secure — see our Privacy Policy for details.
Gaming should be a source of enjoyment, not stress. If you ever feel you need help, send a message in live chat — we are always here.
Request a limit
Fill in the details below and send them to the support team — we will set your limit for you.
Once you submit this form, our support team will get in touch with you.